I appreciate that you chose me for your massage session. It is my intention to provide the very best care for your particular needs. In order to do that, the appointment that you scheduled is time set aside for only you. I'd like to communicate some guidelines and policies in order to provide you with an optimum session. 

Please arrive 5 minutes ahead of scheduled appointment. This allows time to fill out or update required health history form. It also allows me time to ask specific questions about any health issues, or your specific needs for that session. From a business and therapist perspective, this allows me the full session time to work on your issues, keeps my business on schedule, and respects the next client's scheduled session time.

Cancellation Policy

I understand that issues occur. It helps a great deal if you call and let me know if you are running late, I will do my best to accommodate you.

24 hour advance notice is required when cancelling an appointment. This allows someone else the opportunity to schedule an appointment. If you are unable to give 24 hour notice you will be charged 1/2 of the amount of your session. This must be paid prior to your next scheduled appointment. 

Late Arrivals:

If you arrive late, your session may be shortened to accommodate others whose appointments follow yours. I will determine whether there is sufficient time to have a session, based on how late you arrive. Regardless of the length of the treatment you are actually given, you will be responsible for the "full" session.

No Shows

Anyone who either forgets or consciously chooses to forgo their appointment for whatever reason will be considered a “no-show.” They will be charged for their “missed” appointment.

I look forward to serving you!